Hi there!
Do you use the standalone version of the plugin or it came with the one our premium themes?
Search found 34 matches
- Wed Aug 09, 2023 8:22 pm
- Forum: Bug Reports
- Topic: pb album in mode grid and packery
- Replies: 1
- Views: 6060
- Mon Apr 24, 2023 12:26 pm
- Forum: Bug Reports
- Topic: Thumbnails are missing
- Replies: 1
- Views: 7294
Re: Thumbnails are missing
The issue has been resolved.
- Wed Apr 19, 2023 3:23 pm
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
Thanks for choosing our product.
Have a great day!
Have a great day!
- Wed Apr 19, 2023 10:21 am
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
Yes, the issue has been resolved. The issue was caused by this part https://tppr.me/RoljM
It's a 3rd party plugin.
It's a 3rd party plugin.
- Wed Apr 19, 2023 9:01 am
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
What further news do you mean?
- Tue Apr 18, 2023 9:14 am
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
Yes, Lite and Pro should be active. Please check PM. We've answered to your request.
- Tue Apr 18, 2023 8:48 am
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
Please note that both versions are required.
- Mon Apr 17, 2023 6:04 pm
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
That's really odd. To better assist you and debug the issue on your end, please PM your site credentials and our developers will debug it on your end.
The issue is they could not replicate that issue on our end.
Thanks
The issue is they could not replicate that issue on our end.
Thanks
- Mon Apr 17, 2023 4:17 pm
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
What plugin versions do you have on your end? Lite and Pro?
- Mon Apr 17, 2023 2:38 pm
- Forum: Bug Reports
- Topic: Video Thumbnails
- Replies: 17
- Views: 18996
Re: Video Thumbnails
Hi there! Can you please share a link to your website with video thumbs? That's correct, the same video is used for the thumbs and lightbox, the WordPress does not have such an option to resize the video files. If you have heavy video files, then it's better to use image thumb in the gallery and ful...