Product list and product tap issue

Hello, I'm using GT3 product list and product tab with WIZE STORE theme
we can't edit the 'GT3 product list' and 'GT3 product tab' in shop page and main page.
It is not work and just spin, at visual composer. i'll attatch some images.

After see this board, we updated the WIZE STORE theme already,
this issue occurred at every platform IE, Chrome Windows, Mac.

please support us.

thank you.
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