The forum isn't available for support anymore. We will provide support via GT3 accounts.
Please register your profile in Product activation area in your theme. You will get access to your account in GT3 end.
There you will be able to manage your orders, codes and ask for support.
I am sorry I do not see profiles in theme area, where is it? on Envato? in WP? On GT3? . Can you give clear instructions on where to get support please?