Lightbox doesn't always work

Submit issues that you have with the gallery
Post Reply
Outdoortest
Posts: 3
Joined: Tue Jan 03, 2023 6:10 am

Lightbox doesn't always work

Post by Outdoortest »

Hello,
I bought the plugin and am in the process of creating the galleries. Now I've noticed that the lightbox doesn't always work. When creating the galleries, I always set the lightbox to "Enable". However, it works for some galleries and not for others.
This report does not work https://www.outdoortest.info/on-cloudfl ... ite-black/ but this one does not work: https://www.outdoortest.info/aku-superalp-nbk-gtx -trekking boots/
The settings are always the same. Is there a bug here or what can it be?
And is there no general setting to enable or disable the lightbox for all galleries?

thank you for your help

Regards
Detlef from Outdoortest
User avatar
Jose Martin
Posts: 13
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Lightbox doesn't always work

Post by Jose Martin »

Hi there!
There shouldn't be any link https://tppr.me/E83ux It looks like something is affecting our gallery.
To better assist you, please PM your site credentials and our developers will check it.
Thanks
GT3 Themes Support Team
Outdoortest
Posts: 3
Joined: Tue Jan 03, 2023 6:10 am

Re: Lightbox doesn't always work

Post by Outdoortest »

Hi Martin,
how can i send you a private message?
User avatar
Jose Martin
Posts: 13
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Lightbox doesn't always work

Post by Jose Martin »

Outdoortest wrote: Tue Jan 03, 2023 4:38 pm Hi Martin,
how can i send you a private message?
Hello!
Please open my profile, there is an option "send private message".
GT3 Themes Support Team
Outdoortest
Posts: 3
Joined: Tue Jan 03, 2023 6:10 am

Re: Lightbox doesn't always work

Post by Outdoortest »

Sorry, there is no option to send you a private message here
Bildschirm­foto 2023-01-04 um 06.18.41.png
Bildschirm­foto 2023-01-04 um 06.18.41.png (79.57 KiB) Viewed 149 times
User avatar
Jose Martin
Posts: 13
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Lightbox doesn't always work

Post by Jose Martin »

Then please use the contact form on our website https://gt3wpgallery.com/kb/contact-us/
GT3 Themes Support Team
Post Reply