Thumbnails missing, not loaded

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watashi314
Posts: 19
Joined: Mon Apr 17, 2023 5:37 am

Thumbnails missing, not loaded

Post by watashi314 »

Hello,

Some time ago in this forum I reported the issue with missing thumbnails, and you have corrected it. Here is the old thread:
viewtopic.php?t=15

However, the issue is back again. The thumbnails are not loaded at all, or just a few of them are loaded.
Sometimes the thumbnails may load. But after I refresh page, they go away again.

The screenshot is attached hereto.

Can you kindly check it?
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Jose Martin
Posts: 34
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Thumbnails missing, not loaded

Post by Jose Martin »

Hi there!
What is the link to your website?
GT3 Themes Support Team
watashi314
Posts: 19
Joined: Mon Apr 17, 2023 5:37 am

Re: Thumbnails missing, not loaded

Post by watashi314 »

Sorry, I have not indicated the link to the web site. Please see the below article as example. There are several insertions of GT3 galleries. All of them are troublesome.
http://1477745.finpro.web.hosting-test. ... ha-silosov

Thanks.
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Jose Martin
Posts: 34
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Thumbnails missing, not loaded

Post by Jose Martin »

Hi there!
Please PM the site credentials and our devs will debug and fix it on your end.
GT3 Themes Support Team
watashi314
Posts: 19
Joined: Mon Apr 17, 2023 5:37 am

Re: Thumbnails missing, not loaded

Post by watashi314 »

I have sent the credentials to PM.
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Jose Martin
Posts: 34
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Thumbnails missing, not loaded

Post by Jose Martin »

Hi there!
Can you please clear the browser cache and check it again?
GT3 Themes Support Team
watashi314
Posts: 19
Joined: Mon Apr 17, 2023 5:37 am

Re: Thumbnails missing, not loaded

Post by watashi314 »

Hello
Thank you for your help! It seems to be working again.
What was the cause? I ask because this happens already for the second time. Is there any conflicting plug in?
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Jose Martin
Posts: 34
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Thumbnails missing, not loaded

Post by Jose Martin »

The issue is caused by the most recent WP and latest PHP 8.2
Sorry for the inconvenience.
GT3 Themes Support Team
watashi314
Posts: 19
Joined: Mon Apr 17, 2023 5:37 am

Re: Thumbnails missing, not loaded

Post by watashi314 »

Hello,

The thumbnails do not load again.
I really like your plugin. Is it possible to somehow fix it forever? It is already my third time with the same problem. :)
I did not update PHP version. Wordpress version is 6.3.1.

The broken page is here:
http://1477745.finpro.web.hosting-test.net/main/proekty

The video of broken page is here:
https://www.loom.com/share/cfbcf9246f3f ... d6f2c8629a
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Jose Martin
Posts: 34
Joined: Wed Aug 31, 2022 2:46 pm
Location: NJ

Re: Thumbnails missing, not loaded

Post by Jose Martin »

Hi there!
It's really odd because this issue has been fixed. Passed this information to our devs to double check it.
GT3 Themes Support Team
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