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Thumbnails missing, not loaded
Posted: Tue Aug 29, 2023 5:57 am
by watashi314
Hello,
Some time ago in this forum I reported the issue with missing thumbnails, and you have corrected it. Here is the old thread:
viewtopic.php?t=15
However, the issue is back again. The thumbnails are not loaded at all, or just a few of them are loaded.
Sometimes the thumbnails may load. But after I refresh page, they go away again.
The screenshot is attached hereto.
Can you kindly check it?
Re: Thumbnails missing, not loaded
Posted: Tue Aug 29, 2023 3:10 pm
by Jose Martin
Hi there!
What is the link to your website?
Re: Thumbnails missing, not loaded
Posted: Wed Aug 30, 2023 9:56 am
by watashi314
Sorry, I have not indicated the link to the web site. Please see the below article as example. There are several insertions of GT3 galleries. All of them are troublesome.
http://1477745.finpro.web.hosting-test. ... ha-silosov
Thanks.
Re: Thumbnails missing, not loaded
Posted: Wed Aug 30, 2023 12:39 pm
by Jose Martin
Hi there!
Please PM the site credentials and our devs will debug and fix it on your end.
Re: Thumbnails missing, not loaded
Posted: Fri Sep 08, 2023 8:02 am
by watashi314
I have sent the credentials to PM.
Re: Thumbnails missing, not loaded
Posted: Fri Sep 08, 2023 9:47 am
by Jose Martin
Hi there!
Can you please clear the browser cache and check it again?
Re: Thumbnails missing, not loaded
Posted: Sat Sep 09, 2023 6:24 am
by watashi314
Hello
Thank you for your help! It seems to be working again.
What was the cause? I ask because this happens already for the second time. Is there any conflicting plug in?
Re: Thumbnails missing, not loaded
Posted: Mon Sep 11, 2023 9:17 am
by Jose Martin
The issue is caused by the most recent WP and latest PHP 8.2
Sorry for the inconvenience.
Re: Thumbnails missing, not loaded
Posted: Sat Sep 30, 2023 3:32 pm
by watashi314
Hello,
The thumbnails do not load again.
I really like your plugin. Is it possible to somehow fix it forever? It is already my third time with the same problem.
I did not update PHP version. Wordpress version is 6.3.1.
The broken page is here:
http://1477745.finpro.web.hosting-test.net/main/proekty
The video of broken page is here:
https://www.loom.com/share/cfbcf9246f3f ... d6f2c8629a
Re: Thumbnails missing, not loaded
Posted: Sun Oct 01, 2023 2:40 pm
by Jose Martin
Hi there!
It's really odd because this issue has been fixed. Passed this information to our devs to double check it.