Search found 34 matches

by Jose Martin
Sun Oct 29, 2023 1:48 pm
Forum: Bug Reports
Topic: GT3 Image Optimizer
Replies: 1
Views: 7509

Re: GT3 Image Optimizer

Hello!
We got your request via our support ticket system. They will assist you.
Thanks
by Jose Martin
Tue Oct 03, 2023 9:38 am
Forum: Bug Reports
Topic: Thumbnails missing, not loaded
Replies: 12
Views: 15138

Re: Thumbnails missing, not loaded

That's odd then. Anyway, glad that it works now.
by Jose Martin
Mon Oct 02, 2023 8:30 am
Forum: Bug Reports
Topic: Thumbnails missing, not loaded
Replies: 12
Views: 15138

Re: Thumbnails missing, not loaded

Hi there!
Have you re-uploaded the previous plugin version? When you had a critical error we've uploaded the latest one, it included the fix for this error.
We've just re-uploaded it once again. Please check it now!
by Jose Martin
Sun Oct 01, 2023 2:40 pm
Forum: Bug Reports
Topic: Thumbnails missing, not loaded
Replies: 12
Views: 15138

Re: Thumbnails missing, not loaded

Hi there!
It's really odd because this issue has been fixed. Passed this information to our devs to double check it.
by Jose Martin
Thu Sep 28, 2023 9:56 am
Forum: Bug Reports
Topic: Crashing page /
Replies: 2
Views: 5663

Re: Crashing page /

Hello!
Glad to hear it.
by Jose Martin
Thu Sep 28, 2023 8:53 am
Forum: Bug Reports
Topic: Pro Version crash
Replies: 1
Views: 5728

Re: Pro Version crash

Hi there!
Can you please share the error log?
by Jose Martin
Mon Sep 11, 2023 9:17 am
Forum: Bug Reports
Topic: Thumbnails missing, not loaded
Replies: 12
Views: 15138

Re: Thumbnails missing, not loaded

The issue is caused by the most recent WP and latest PHP 8.2
Sorry for the inconvenience.
by Jose Martin
Fri Sep 08, 2023 9:47 am
Forum: Bug Reports
Topic: Thumbnails missing, not loaded
Replies: 12
Views: 15138

Re: Thumbnails missing, not loaded

Hi there!
Can you please clear the browser cache and check it again?
by Jose Martin
Wed Aug 30, 2023 12:39 pm
Forum: Bug Reports
Topic: Thumbnails missing, not loaded
Replies: 12
Views: 15138

Re: Thumbnails missing, not loaded

Hi there!
Please PM the site credentials and our devs will debug and fix it on your end.
by Jose Martin
Tue Aug 29, 2023 3:10 pm
Forum: Bug Reports
Topic: Thumbnails missing, not loaded
Replies: 12
Views: 15138

Re: Thumbnails missing, not loaded

Hi there!
What is the link to your website?